1pokerTerms of Use

We at 1poker set out the terms governing your account, deposits, withdrawals, and use of our platform. By creating an account on 1poker, you agree to these terms. Our service is available only where local law permits, and you are responsible for verifying compliance with your own jurisdiction's regulations before accessing 1poker.

These terms cover account eligibility, deposit and withdrawal mechanics, bonus conditions, dispute resolution, and liability limits. We enforce these terms uniformly across all account holders on 1poker, regardless of location, payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), or market type (live-dealer tables, slots, or sportsbook). Settlement disputes are resolved by our compliance team within one business day. If you disagree with these terms, you may close your 1poker account at any time.

This page is a working policy document. We update these terms periodically to reflect changes in our service or regulatory environment. Continued use of 1poker after updates take effect constitutes your acceptance of the revised terms.

Account creation and verification on 1poker

To create an account on 1poker, you must be at least 18 years old and located in a jurisdiction where our service is legally available. We do not offer 1poker services in jurisdictions where online gaming is prohibited by law. You agree that all information you provide during registration is accurate and complete.

Before you can withdraw funds from 1poker, your account must undergo Know Your Customer (KYC) verification. We require a government-issued ID (passport, national ID card, or driver's license) and proof of payment method ownership (such as a bank statement or payment app screenshot showing your name and account details). Our compliance team reviews KYC submissions within one business day. Incomplete or unclear documents may delay verification; we will notify you through your account dashboard if resubmission is needed.

We reserve the right to suspend or close your 1poker account if you provide false information, attempt to circumvent verification, or violate these terms. Account closure is final; any remaining balance will be withdrawn to your registered payment method after KYC clearance.

Deposits and payment methods on 1poker

We at 1poker accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers (mobile banking, local payment, online payment, e-wallet). Deposits are processed instantly and credited to your 1poker balance immediately. You choose your payment method at deposit time; you are not locked to a single method for future transactions. account preferences are set by your account tier and your payment provider's daily limits. Tier 1 users (newly verified) may have lower daily deposit caps; Tier 2 and above enjoy higher limits. These tiers adjust based on your account age and deposit history.

We do not charge deposit fees. Any fees imposed are by your bank or payment provider and are not under our control. If a deposit fails (for example, due to insufficient funds or network interruption), your balance is not charged, and you can retry immediately. If a deposit shows as pending for more than two hours, contact our support team through the app; we will investigate and restore your balance if an error occurred on our end.

Withdrawals and settlement on 1poker

Withdrawals from 1poker are subject to KYC verification and are processed to your chosen payment method. Processing time depends on your payment method and account tier. mobile banking and local payment users typically receive funds within two hours; bank transfers follow your bank's standard processing schedules. online payment, e-wallet, and mobile banking may take 2–4 hours during standard business hours. During regional holidays (Idul Fitri, Idul Adha, Imlek, Nyepi), bank processing may extend by one additional business day.

We enforce a single withdrawal per calendar day per payment method to prevent errors. If you need multiple withdrawals, use different payment methods or submit requests on different calendar days. Withdrawal amounts must be at least the minimum set by your payment provider and cannot exceed your current balance minus any pending bets. We do not charge withdrawal fees; your payment provider may deduct processing fees from the amount received.

If a withdrawal is reversed by your bank or payment provider (for example, due to incorrect account details), the funds return to your 1poker balance and a new withdrawal must be initiated. We are not liable for lost funds resulting from incorrect withdrawal details provided by you.

Bonus terms, dispute resolution, and liability on 1poker

Any bonus offers made on 1poker come with specific terms regarding wagering requirements, game eligibility, and expiration dates. These terms are displayed in your account dashboard when a bonus is credited. Bonuses may have restrictions on which games count toward wagering (for example, live-dealer tables may contribute non-specific info while slots contribute non-specific info). Bonuses expire if unused within the stated timeframe; expired bonuses are forfeited. We reserve the right to cancel pending bonuses or confiscate bonus winnings if account activity suggests fraud or bonus abuse.

When disputes arise on 1poker—such as settlement disagreements, missing payouts, or technical errors—our compliance team investigates using transaction logs, video feed records (for live-dealer tables), and system data. We respond to disputes within one business day with a resolution. If you are unsatisfied with our decision, you may request escalation to our senior compliance officer; escalation responses take up to three business days. Our decision on all disputes is final. We do not offer refunds or compensation for losses due to normal gameplay outcomes or market settlement.

We at 1poker settle live-dealer hands in real time and honor all verified payouts within the processing window set by your payment method. Our commitment is transparent settlement and rapid dispute resolution.

Liability and service limits on 1poker

Your use of 1poker is at your own risk. We do not warrant that our service will be uninterrupted, error-free, or free from technical issues. Temporary outages, network latency, video stream interruptions, and payment delays may occur. We are not liable for losses incurred due to service interruptions, delayed settlements, or network issues on your end.

We are not liable for losses resulting from account compromise. You are responsible for keeping your password and login details secure. If you suspect unauthorized access, contact our support team immediately; we will freeze your account pending investigation and secure any remaining balance.

Our maximum liability for any claim on 1poker is limited to the amount you deposited in the past 30 days. This limitation applies to all claims, including technical failures, settlement errors, and unauthorized transactions. By using 1poker, you accept these liability limits.

Jurisdiction and governing law on 1poker

These terms are governed by the laws applicable in the jurisdiction where 1poker is licensed to operate. Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. We do not offer 1poker services in jurisdictions where online gaming is prohibited.

If any provision of these terms is deemed invalid or unenforceable, the remaining provisions remain in force. We may modify these terms at any time; changes take effect upon posting to this page. Continued use of 1poker after updates constitutes acceptance of the revised terms.

By creating an account on 1poker, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.